Problem solving and work-life balance

Problem solving isn't an innate or "brilliant" gift, but a complex and processual skill that develops as a habit through training, experience, and context. Work-life balance can foster it, but it's not enough on its own; on the contrary, problem solving also contributes to a better work-life balance.

by Vincenzo Di Prisco

The generally widespread consideration on the meaning of the problem solving that is, on the ability to solve a problem effectively by arriving at an appropriate solution, often creates that cognitive bias of shared understanding that reveals a great deal of superficiality. We assume we know what “problem solving” means, without questioning the underlying processes.

You know the movie? LimitlessThe story is simply banal: a man solves problems thanks to a pill that enhances his brain. Well, most people think, and I wouldn't want to be wrong, that solving problems is a transversal competence but which is configured as a magical immediate geniusThe truth is different: Problem solving, like team working, time management, leadership, effective communication and all the soft skills - let me add one to which I am very attached, excellence - are "habits”. In this sense, the reference to the concept of habit is consistent with the studies of William James, up to the most recent research in cognitive psychology and neuroscience applied to learning.

A habit it is a point of arrival (outcome). It is not innate but acquired. (training and experience) and it reveals itself thanks to certain conditions (context).

In my many years managing soft skills training, I've always been surprised by how some people, initially perceived—or self-perceived—as having little inclination toward problem solving, for example, can later demonstrate significantly higher levels of competence.

If we analyze problem solving in operational terms, its processual nature clearly emerges. It is structured into a sequence of interdependent phases: define the problem, break it down into simple parts, find alternative routes, plan resources, time and priorities, manage stress and emotions, collaborate with others and, to be able to do so, communicate effectively. All this must be taught (training) cultivated and experimented (experience) and finally recognized, encouraged, shared (context)

And we come to the crux of the matter, which we can summarize in the question: Is Work-Life Balance an enabling condition for effective problem solving?

A good balance between professional and personal life can certainly promote more stable cognitive and emotional conditions — and therefore support more lucid decision-making processes. However, does not constitute in itself a sufficient condition. Let me give you an example: I have encountered relaxed working environments thanks to a company management aimed at well-being, often, precisely in these weak contexts, the ability to problem-solve is paralyzed by a widespread and reassuring laziness.

I'll start again with a different question that reverses the perspective: What if it were Does problem solving help you better manage your work-life balance (e.g., organization, priorities, conflict management)?

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