In-person training
Free
Formattemp
"Nuove Frontiere Lavoro", in collaboration with the training organization "Idee Insieme" and thanks to the "Formatemp" fund, publishes a course "Human Resources Management and Development Specialist (in person)" in Naples.
In accordance with the indications outlined by ISFOL, the course aims to train a highly specialized professional figure, deals with the selection and staff recruitment necessary and the definition of career development criteria and programs as well as remuneration policies and investments in training.
The course aims to provide the appropriate management skills for the Human Resources Management in line with the company's strategic objectives and market needs, and in line with the standards of technical-professional skills described in the regional qualifications directory.
The outgoing skills, broken down according to the ISFOL model into knowledge, technical professional skills and transversal skills, respond to the needs of the labour market, and in particular to what is indicated in the repertoire of regional qualifications (excluding contractual and administrative skills))
Through a theoretical and practical path, students will acquire the skills necessary to understand the criteria and tools for managing human resources in companies.
At the end of the course, students will be able to:
- carry out the organization analysis
- plan professional and organizational development paths
- analyze and manage the planning of the necessary resources and their selection
- plan performance evaluation and potential development systems
- identify training needs and plan a training offering compatible with development needs, organizational constraints and company budgets
- manage work groups by adopting and conveying appropriate leadership strategies and promoting change
- implement interventions to monitor and improve the corporate climate and prevent mobbing
- analyze and evaluate CVs.
- distinguish information from communication;
- recognize your own communication style and that of your interlocutor
- identify the causes and benefits of a conflict
- know and use the rules of active listening
- instill confidence in the team and in your interlocutor;
To develop the skills listed, virtual classroom lessons are structured around real-world tasks, including case studies and simulations. Collaborative discussions and reasoning are also encouraged to foster proximal development and foster attitudes of discussion and negotiation, essential personal qualities for successfully tackling the challenges of the role one aspires to fulfill.
FUNDING BODY: Formattemp
PROMOTING BODY: New Frontiers of Work
IMPLEMENTING BODY: Ideas Together soc.coop.soc.
PRICE: the course is free (financed by Formatemp);
DURATION: 136 hours from 5 SEPTEMBER al October 3 2023 - 18 total classroom days Naples in via Santa Brigida, 51;
CERTIFICATE: attendance (min. 70% of total hours)
CLASSROOM LESSONS: the lessons are from Monday to Friday from 09.30am to 13.30pm and by 14.00am to 18.00pm;
MEMBERSHIPS: To submit your application you must register on the website http://www.ideeinsieme.it/index.php/register | e, once you have uploaded your personal documents and CV, type SEND (By 01/09/2023 at 5:00 PM)
PARTICIPATION REQUIREMENTS: the course is aimed at candidates for temporary work missions (both unemployed and jobless) registered and selected by the Employment Agency;
- for foreigners, knowledge of the Italian language and grammar, even if NOT certified;
SELECTION METHOD: Access to the course will take place through several preliminary steps:
- Correct submission of the required documentation;
- Analysis of the CV submitted;
- Motivational and skills evaluation interview to be carried out upon entry BY TELEPHONE;
SELECTIONS: Those who have joined and sent the documentation correctly by the day 01 / 09 / 2023, will Contact us by phone on 04/09/2023 (by 6:00 pm) to check your availability;
REGISTRATION: The selected candidates will be contacted by email and telephone (by 04/09/2023 at 18.00 pm) to attend the first day of the course on the day September 05, 2023, 09:09.30 am at the office in Via Santa Brigida 51 – Naples.
INFO: For any further information, please call IDEEINSIEME at 081.19335800
Course modules
1.1
Human Resources Manager Role and Management Tools
KNOW: Understand the HRM function; know and understand strategic management tools, from job analysis to identifying job redesign needs; and understand soft skills and operational personnel selection tools.
KNOW-HOW: Create a job description; implement an HR management procedure describing the system and related performance evaluation tools; draft and implement an annual training plan, including using interprofessional funds; conduct employee satisfaction surveys; and promote and improve organizational well-being. Establish a selection system consistent with the required skills.
KNOW HOW TO BE: prepare to overcome resistance to change; planning and organizing activities;
CONTENTS:
- Knowledge of companies and organizational dynamics: evolution of markets and organizational models, orientation towards service and product quality (TQM). Strategies of highly competitive organizations: balanced scorecard, cost and differentiation strategies.
- Supporting businesses in the challenge of resistance to change
- Analysis of high-performance organizations: HARD and SOFT variables, structural configurations (functional and divisional organizational charts) and methods of organizing internal processes;
- Evolution of the HRM role from HR director to strategic partner.
- New performance management tools, evaluation needs (the 3 Ps of human resources)
- Structuring career paths, job descriptions, and job designs
- Corporate training and the stages of the design process
- Climate analysis: Monitoring worker satisfaction through planned systems to support the safety office; the mobbing phenomenon.
- The current context of personnel selection: the choice between the internal market and the external market; analysis of the critical skills for the profile sought,
- Knowledge and research of the most sought-after soft skills in the world of work
- Employee profiles and company skills mapping
- The selection and recruitment process: tools and techniques (CV screening, individual interviews,
- The group interview, the assessment center, the psycho-aptitude tests, the personality tests
LEARNING TEST
EXERCISES:
- definition of an organizational structure and representation of a functional organizational chart
- description, graphic representation of an organizational process starting from a business case
- analysis of a position through interviewing the worker
- Planning a Performance Analysis system by identifying factors
- drafting of a training plan and designing a training intervention
- creation of an employee satisfaction survey tool
- planning and promoting an organizational well-being promotion program through the reduction of working hours
- Creating an ad
- CV screening
- Scheduling an interview session
- Assessment center simulation
FINAL TEST
2.2
Effective communication, leadership and team building
KNOW: know and understand different communication styles, know leadership theories and work group management techniques
KNOW-HOW:build and lead working groups;
KNOW HOW TO BE: relate and communicate effectively, motivate collaborators, use and maximize internal communication networks, hold effective meetings;
CONTENTS:
- effective communication theories and techniques, communication networks
- motivational theories and their organizational impact;
- leadership theories,
- team building techniques;
- elements of public speaking;
- assertiveness, emotional intelligence and active listening
- learning test
EXERCISES:
- Video-recorded public speaking and guided discussions on communication styles and group dynamics.
3.3
Rights and duties of temporary workers
Rights and Duties of Temporary Workers
4.4
Health and safety in the workplace
Health and Safety in the Workplace