Login

Office worker course with CIAD EIPASS Standard Digicomp 2.2 certification (in-person) - free

Back to courses
Office worker course with CIAD EIPASS Standard Digicomp 2.2 certification (in-person) - free In-person training Free Formattemp In progress

"Nuove Frontiere Lavoro", in collaboration with the training organization "Idee Insieme", is publishing a face-to-face course for "Office Worker with Eipass Standard Certificate" - and funded by the Forma.Temp fund.

The resource independently uses digital technologies and IT tools to support office activities, ensuring workstation efficiency and the correct use of input and output devices.

The candidate is able to manage individual productivity applications, organize documents and data in digital format, perform routine workstation updates, and resolve major first-level technical issues, in compliance with organizational procedures and IT security regulations.

Digital skills are demonstrated by possession of the EIPASS certification , compliant with the European DigComp 2.2 framework , which attests the achievement of skills consistent with the following areas:

  1. information and data literacy;
  2. communication and collaboration in digital environments;
  3. digital content creation;
  4. security in the use of technologies and data protection;
  5. Identifying and resolving technical problems in digital environments.

The profile is similar in terms of results to ADA.24.01.06 – Carrying out office activities.

The course is taught in a computer lab equipped with PC workstations, management software, digitization tools, and applications for digital content production, ensuring practical learning that can be immediately applied to work environments that require precision, autonomy, and mastery of digital tools. The course is held at the Idee Insieme computer lab located at Via Ferrante Imparato, 192 - San Giovanni a Teduccio (Naples), within the Malvagni building (part of Centro Mercato 2). The lab is equipped with the necessary equipment and tools for effective training.

OBJECTIVES: At the end of the course, the participant will be able to: use digital technologies effectively and safely to manage office activities, searching and organizing information and data, communicating and collaborating in digital environments, creating and managing digital content, protecting devices and personal data and solving the main technical problems of the workstation, in line with the European DigComp 2.2 framework.

As well as being able to: use and manage the computer workstation, ensuring its operational efficiency and the correct functioning of peripherals and applications in line with one of the expected results set out in ADA.24.01.06

The course integrates the transversal digital skills required by the Digital Competence Framework for Citizens – DigComp 2.2 (information and data literacy, communication and collaboration, digital content creation, security and problem solving) with the competence required and referable to ADA.24.01.06 of the Atlas of Work

FUNDING BODY: Forma.Temp

PROMOTING BODY: New Frontiers Work spa

IMPLEMENTING BODY: Idee Insieme soc.coop.soc.

CERTIFICATION BODY: Certipass

COST: both the course and the certification exam are free (funded by Forma.Temp );

DURATION: 180 hours from 15 SEPTEMBER to 30 NOVEMBER 2026 – 45 IN- PERSON days of 4 hours each;

CERTIFICATE: attendance of at least 70% of the total project hours and/or achievement of the defined objectives. Additionally, for recipients without training credits, attendance of at least 90% of the "General Health and Safety" module and at least 70% of the "Rights and Responsibilities of Temporary Workers" module;

CERTIFICATE OF COMPETENCE: CHAD EIPASS STANDARD DIGICOMP 2.2 , for those who pass the exam;

EXAM COMPLETION REQUIRED: on the dates set during the course on site;

EXAM: Each student is provided with free access to the exam at the implementing body Idee Insieme soc.coop.soc, at the accredited EI CENTER headquarters in SAN GIOVANNI a TEDUCCIO ;

CLASSROOM LESSONS: Monday, Tuesday, Wednesday and Friday from 09.30 am to 13.30 pm;

LOCATION: Via Ferrante Imparato, 192 - San Giovanni a Teduccio (Na)

PARTICIPATION REQUIREMENTS: The course is aimed at temporary work candidates (both unemployed and out of work) registered and selected by the Employment Agency;

- for foreigners, knowledge of the Italian language and grammar, even if NOT certified;

- the possibility (for NON-residents of CAMPANIA) of being able to come to Naples to take the exam is required;

SELECTION METHOD: Access to the course will take place through several preliminary steps:

- Correct submission of the required documentation;

- Analysis of the CV submitted;

SELECTIONS: Those who have joined will be contacted by email and telephone to confirm their participation by 14/09/2026 at 18.00 to attend the first day of the course on 15/09/2026 at 09.30 at our headquarters in San Giovanni a Teduccio (Naples) via Ferrante Imparato, 192

Course modules

1.1

Eipass standard digicomp: 2.2

LEARNING OBJECTIVE:

  1. Area 1 - Information and data literacy: articulate information needs; identify and retrieve data, information, and digital content; assess the relevance of sources and their content; archive, manage, and organize data, information, and digital content.
  2. Area 2 – Communication and collaboration: interact, communicate, and collaborate through digital technologies, taking into account cultural and generational diversity, participate in society through public and private digital services and active citizenship, and manage one's digital presence, identity, and reputation.
  3. Area 3 – Digital Content Creation: Create and modify digital content; enhance and integrate information and content into an existing body of knowledge, understanding how to apply copyright and licensing; be able to give understandable instructions to a computer system; create electronic documents; create and manage spreadsheets; create and manage multimedia presentations.
  4. Area 4 – Security: Protecting devices, content, personal data, and privacy in digital environments; protecting physical and psychological health and being competent in digital technologies for well-being and social inclusion; being aware of the environmental impact of digital technologies and their use.
  5. Area 5 – Problem solving: Identify needs and problems and resolve conceptual difficulties and problematic situations in digital environments; use digital tools to innovate processes and products; stay up-to-date on digital evolution.

Training units:

  1. Navigate, search, and filter data, information, and digital content
  2. Evaluate data, information, and digital content
  3. Manage data, information and digital content
  4. Interacting with others through digital technologies
  5. Sharing information through digital technologies
  6. Exercising citizenship through digital technologies
  7. Collaborating through digital technologies
  8. Netiquette
  9. Manage digital identity
  10. Develop digital content
  11. Integrate and rework digital content
  12. Copyright and licenses
  13. Programming
  14. Protect your devices
  15. Protecting personal data and privacy
  16. Protecting health and well-being
  17. Protect the environment
  18. Troubleshoot technical issues
  19. Identify technological needs and responses
  20. Using digital technologies creatively

2.1

Use of IT resources (input and output devices)

LEARNING OBJECTIVE: RA3: Use IT resources (input and output devices), keeping the workstation on which the applications in use are installed and used efficient and up to date

Unit 1 – Sending and receiving electronic communications

• PEC

Use certified email systems to transmit declarations, documents, or information, generally featuring a digital signature and timestamp, taking care to verify that transmission has taken place and to archive receipts in compliance with company rules.

• Email

Use email systems to transmit statements, documents or information, setting the priority level of the message and using the delivery verification options appropriately.

• Receiving electronic communications

Carry out constant monitoring of documents in the inbox of the company email address(es) and the central fax mailbox, requesting, if necessary, the re-forwarding of illegible documents, and scrupulously registering and archiving incoming documents in compliance with company guidelines.

Unit 2 – Document Duplication

• Composed prints including finishing

Manage printing from the server, including settings for composite prints (e.g. cover from one tray and interior from another) and any in-line finishing (e.g. folding, stapling, perfect binding, hole punching)

• Scans

Based on the instructions received, scan a document using the appropriate commands for setting image resolution, file size, renaming, classification and archiving according to company specifications.

• Normal prints

Manage printer properties settings (e.g. double-sided printing) and print submission from application software

• Photocopies

Based on the requests received, make a photocopy of a document using the appropriate commands for setting the image resolution, orientation, and printing on 1 or 2 pages.

Learning assessment: The module concludes with assessment tests to monitor the skills and knowledge acquired.

3.1

Health and safety in the workplace

Module structured in compliance with Legislative Decree 81/08 and the State-Regions Agreements

Learning assessment: The module concludes with assessment tests to monitor the knowledge acquired.

4.1

Rights and duties of temporary workers

It addresses the principle of equal economic and regulatory treatment with respect to the employees of the user company, the rules of the contract with the Employment Agency (ApL), and the obligations of diligence, obedience, and safety at work.